In rare situations, your antivirus or firewall software can cause issues connecting or launching the game. One confirmed example is Webroot Antivirus, but others may also be affected.
To find out whether your antivirus is preventing game access, follow these steps:
- Temporarily disable your antivirus software
- Restart the Epic Games Launcher
- Launch Space Punks
If Space Punks successfully launches, you can re-enable your antivirus software. We are continuously working with antivirus and firewall software providers to ensure fewer false positives appear in the future.
If you're still struggling to get into game, see our troubleshooting guides for installation and connection.