DirectX Diagnostic, or DxDiag, files show system information. These files will show us the best course of action to take based on your loadout to get you back in the galaxy.
Generating a DxDiag
Use these steps to generate a DxDiag:
- Press Windows Key + R
- Type DxDiag and hit OK
- In the DxDiag window, press Save All Information
- Name the file "DxDiag" and click Save
If you're contacting us about a technical issue, please generate a DxDiag first. Then contact us – we'll try to help!